Privacy Policy Last Updated On 5th April 2021
Listmate Infotech LLP operates and manages the website https://lotbook.in. Lismate Infotech LLP has its registered office at No 4, Jeswant Nagar First Main Road, Mogappair West, Chennai – 600037.
“Privacy Policy” is a legally binding contract (Electronic Record) between user and Lot Book (policy defined below). “Privacy Policy” will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship between user and Lot Book for the use of the website (defined below). This document is electronic published document and shall be construed in accordance with the provisions of rule 3 (1) of the information technology (intermediaries guidelines) rules, 2011 under information technology act, 2000 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the website. “Privacy Policy” does not require any physical, electronic or digital signature.
“Privacy Policy” of the website located at the URL https://lotbook.in and "Lot Book" (the Website) is between Listmate Infotech LLP (hereinafter referred to as "Lot Book" or "Lot Book" or "We" or "Us" or "Our" or “Listmate”) and the guest users or registered buyers or registered sellers of the Website (hereinafter referred to as "You" or "Your" or "Yourself" or "User") describe the policy on which Lot Book offers you access to the Website and such other services ancillary thereto ("Services"). Please read policy carefully before using or registering on the website or accessing any material, information or services through the website. If you do not agree with privacy policy, please do not use the website.
Information we may collect from you
Lot Book collects the details provided by you on account registration together with information we learn about you from your use of our service.
We also collect information about the transactions you undertake.
We may collect additional information in connection with your participation in any promotions or offers offered by us and information you
provide when giving us feedback or completing profile forms and surveys.
We also monitor traffic patterns and site use through the use of cookies and analytics, which enables us to improve the service we provide.
Information you provide us
You may provide us with information by filling in forms on our website or by corresponding with us by email, social media, feedbacks, phone or otherwise.
The personal information you may provide includes:
We don't collect or save credit/debit card information. We use third party payment service (Razorpay) for your transactions.
Your email and phone number is shared with the payment service provider.
If you save / provide any information in the Razorpay pages, it is not covered in this privacy policy.
Information we collect about you
When you visit our website we may collect information about your device and browsing behaviour. This includes:
How we use your information
We may use your information for the following:
Fulfil your requests
a) To process your order
b) To administer any promotion or competition that you enter
Marketing
a) To provide you with personalised content
b) To provide you with information about books / authors / genres you are interested in
c) To measure and understand the effectiveness of advertising we serve to you and others
d) To make book suggestions and recommendations to you
e) To seek your views and feedbacks on the service we provide
Populate Homepage
We will use sales data to populate trending, best sellers, popular books on our homepage. This is completely
anonymous and is only ever displayed using non-identifiable details. No correlation could be made between your purchase
and the details displayed on screen.
To improve our website and service
How we share your personal information
We will share your name, address and phone with the third party shipping carrier to ensure timely delivery of your order.
We will share your name, phone and email with the thrid party payment service provider to process your payments.
If we are under a duty to disclose or share your personal information in order to comply with any legal obligation,
or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Lot Book,
our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
Analytics and search engine providers that assist us in the improvement and optimisation of our site. Non personal information shared for
providing the personalised content in a better way
Your information is not shared with anyone other than the cases mentioned above.
All information is encrypted and protected with the following software 256 Bit encryption on SSL.
When you are on a secure page, a lock icon will appear next to the URL on your web browser.
If you have any questions regarding our policy OR any objections to our policy, please write to
support@lotbook.in
